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LLMs vs. LRMs: What’s the Difference and Why It Matters to Tech Writers
Understanding these approaches is now critical to documentation success
Feb 12
•
Scott Abel
48
When AI Gets Smarter Than Your Content: Why the Kinetic Council Arrived Right on Time
AI doesn’t fail because it’s dumb—it fails because the knowledge beneath it is—and this new organization exists to fix that
Feb 10
•
Scott Abel
13
3
What Is Ontology-Grounded Retrieval-Augmented Generation?
Discover how a semantic model of meaning makes AI answers more accurate
Feb 5
•
Scott Abel
55
3
2
How Technical Writers Can Make AI Systems That Use Product Documentation Trustworthy
AI systems now answer customer questions, explain features, and guide users of an increasing variety of products and services through tasks they need to…
Feb 5
•
Scott Abel
20
1
1
To Those Who Fired (or Didn't Hire) Tech Writers Because of AI
AI can amplify documentation—but without technical writers, it only generates noise, risk, and hollow truth
Feb 3
•
Scott Abel
91
1
When AI Becomes the Search Interface, Structure Becomes the Advantage
The case for semantically enriched, machine-processable DITA in an AI answer economy
Feb 2
•
Scott Abel
80
January 2026
The Real Issue Isn’t AI — It’s Accountability
Sarah O’Keefe argues that organizations are chasing the wrong goal with generative AI
Jan 30
•
Scott Abel
76
2026 State of AI in Technical Documentation Survey
Complete this short five-minute multiple-choice survey and receive a copy of the research results after the survey closes
Jan 27
•
Scott Abel
43
1
Discover How Semantic Structured Content Powers AI Solutions at DITA Europe 2026
Case studies, best practices, and lessons learned from technical writing teams that have adopted DITA and put the semantic structured content standard…
Jan 26
•
Scott Abel
49
2
Why AI Search Needs Intent (and Why DITA XML Makes It Possible)
If intent isn’t explicit in your docs, AI will invent it (and that’s a BIG problem)
Jan 15
•
Scott Abel
56
1
From Data to Understanding: The Work Machines Can’t Do Without Tech Writers
AI hallucinates because the unstructured content it processes lacks the context required for meaningful, reliable interpretation — context that tech…
Jan 9
•
Scott Abel
86
1
Shifting Roles - From Content Professionals to Ontologists
Mark Wentowski demystifies how LLMs are shifting content professionals into ontologists who structure and verify knowledge for both humans and…
Jan 8
•
Scott Abel
48
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