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Why Metadata Is Everyone's Problem Now
From record store bins to online shopping malls, and from library shelves to AI training data, the same mistake keeps showing up
Aug 19
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Scott Abel
87
3
1
Move Beyond Prompting: Build Repeatable Tech Writing Workflows That Work For You
A seven-week workshop for building practical, governed AI workflows you can use with real documentation projects
Aug 18
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Scott Abel
26
From AI Experimentation To Execution: Why Tech Writers Should Attend LavaCon 2026
The skills tech writers have spent decades refining are turning out to be exactly what AI answer engines need
Aug 14
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Scott Abel
78
1
How an IT Team Learned What A CCMS Was For — By Discovering They Couldn't Remember Their Own Instructions
IT departments and tech writing teams have been talking past each other for decades — AI adoption is just the latest place it's showing up
Aug 10
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Scott Abel
61
AI Didn't Create Documentation Debt — It Exposed It
The documents were stale. What was missing was the person who used to catch that before it became an instruction.
Aug 8
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Scott Abel
76
2
3
When AI Can't Read Your Page, It May Read Your Metadata Instead
A positioning review turned into a small experiment about how much of a company disappeared behind JavaScript
Aug 7
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Scott Abel
91
Technical Documentation: The Missing Pillar in Microsoft's AI Readiness Assessment
The assessment measures strategy, governance, data, and infrastructure, and never asks whether the product usage instructions are explicit enough for a…
Aug 4
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Scott Abel
79
July 2026
Are We Letting Software Decide What AI Should Know About Our Products?
Files like llms.txt are creating a new editorial responsibility for tech writers
Jul 29
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Scott Abel
68
2
1
The Mark That Says a Human Made This
Can a mark tell readers how much of an AI-assisted article belongs to its writer?
Jul 27
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Scott Abel
83
1
Are Question-Answer Pairs A Proven AEO Strategy For Technical Documentation?
The advice to structure content as questions and answers has outlived the evidence that once supported it — or so I suspected until I checked
Jul 23
•
Scott Abel
84
I Went Looking For Files To Delete And Found Something Else Instead
What began as an attempt to reduce digital waste turned into an unexpected look at the questions that have shaped my career
Jul 21
•
Scott Abel
85
3
1
What AI Agents Reveal About Technical Documentation
Why understanding work has to come before documenting or automating it
Jul 16
•
Scott Abel
76
1
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