State of Customer Self-Service Survey

Complete this five-minute survey and you'll gain early access to the results, including the final report sent directly to your inbox

In a world where the majority of customer interactions occur online, the landscape of support solutions is rapidly evolving. We are now in an era where "Customer Self-Service," or the ability for users to independently resolve issues online, is on the rise to align with advancing technologies.

This comprehensive 6-minute survey aims to gain deeper insights into the business impacts and strategies associated with the implementation of customer self-service solutions.