Introduction to Content Operations for Tech Writers

Rahel Anne Bailie helps you identify waste in your documentation production processes and shares straightforward measurements that demonstrate improvements and cost savings

Discover the essentials of content operations and elevate your technical writing practice with a clear, systematic approach. Join us for a presentation from Rahel Anne Bailie, Content Operations Strategist at Content Seriously, as she demystifies the difference between content supply chains and lifecycles — and reveals where hidden inefficiencies can quietly drain tech docs resources.

You’ll learn practical techniques to identify waste in your current documentation production processes and discover straightforward measurements that demonstrate improvements and cost savings. Rahel will guide you through capturing both your current-state and future-state operations, calculating the delta, and translating those findings into compelling business terms.

Walk away ready to present a strong business case to stakeholders and team members, ensuring your recommendations resonate and drive real change. This session is designed for technical writers who want to move beyond documentation and influence operational success.

Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you.

This educational web presentation is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.