Discover How Semantic Structured Content Powers AI Solutions at DITA Europe 2026

Case studies, best practices, and lessons learned from technical writing teams that have adopted DITA and put the semantic structured content standard to work

It’s not too late! I hope you'll join me in Brussels at Hotel Le Plaza Brussels, February 2-3, 2026, for DITA EUROPE 2026 — the conference for technical writers and information developers looking to build advanced information management and delivery capabilities. If your technical documentation team produces content using the Darwin Information Typing Architecture (DITA) — or you’re considering doing so‚ this is the conference for you.

👉🏼 Grab your tickets now! Save 10% off the cost of registration using discount code — TCW — at checkout.

I’ll be delivering a talk with Dominik Wever, CEO of Promptitude — Powering AI and Virtual Humans with DITA Content — during which we’ll show how we built an AI-powered bot that delivers trustworthy, contextually accurate answers using technical documentation authored in DITA XML. Then, we’ll take it a step further—layering an interactive video agent (a virtual human) on top of the bot to create an engaging, human-like interface for delivering content.

Attendees will learn why structured content is essential for powering intelligent systems, how to responsibly connect DITA to AI models, and what opportunities virtual humans offer for technical communication. Whether you’re curious about future-ready documentation practices or looking for practical ways to extend the value of your content, this talk will offer both inspiration and concrete lessons.

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DITA Europe is brought to you by the Center for Information Development Management (CIDM) — a membership organization that connects content professionals with one another to share insights on trends, best practices, and innovations in the industry.

CIDM offers networking opportunities, hosts conferences, leads roundtable discussions, and publishes newsletters to support continuous learning. CIDM is managed by Comtech Services, a consulting firm specializing in helping organizations design, create, and deliver user-focused information products using modern standards and technologies.

Day One: February 2, 2026

A large portion of Day 1 focuses on how AI actually behaves when it meets real-world documentation systems and legacy content — warts and all.

Key focus includes:

• AI benefits and failure modes in real-world use

• Aligning AI output with style guides and editorial standards

• Enhancing AI results through better context, tools, and editing workflows

• Deploying documentation directly to AI systems (not just to humans)

February 2 sessions emphasize that AI quality is constrained by content structure, governance, and determinability:

• AI in the Real-World: For Better and Worse — Lief Erickson

• Win Your Budget! — Nolwenn Kerzreho

• AI + DocOps = SmartDocs — Vaijayanti Nerkar

• DITA in Action: Strategies from Real-World Implementations — Maura Moran

• Determinability and Probability in the Content Creation Process — Torsten Machert

• From Binders to Breakthroughs: Cisco Tech Comms’ DITA Journey — Anton Mezentsev & Manny Set

• Enhancing AI Intelligence: Leveraging Tools for Contextual Editing — Radu Coravu

• From SMB’s to Enterprises: Real-World Content Strategy Journeys — Pieterjan Vandenweghe and Yves Barbion

• Aligning AI Content Generation with Your Styleguide — Alexandru Jitianu

• A Transition From One CCMS to Another – Lessons Learned — Eva Nauerth and Peter Shepton

• Cutting the Manual Labor: Scaling Localized Software Videos — Wouter Maagdenberg

• Revolutionizing Docs: DITA, Automation & AI in Action – Akanksha Gupta

• Future of Documentation Portals: From DevPortal to Context Management System — Kristof Van Tomme

• How AI is Boosting Established DITA Localization Practices — Dominique Trouche

• Trust Over Templates: Skills That Make A Content Transformation Work — Amandine Huchard

• Powering AI and Virtual Humans with DITA Content — Scott Abel

• DITA 2.0 + Specialization Implementation at ALSTOM — Thomas Roere

• Deploying Docs to AI — Patrick Bosek

• I’d Like Mayo With That: Our Special Sauce for DTDs — Kris Eberlein

Day Two: February 3, 2026

• Transforming Customer Support Through Intelligent Systems — Sharmila Das

• DITA and Enterprise AI — Joe Gollner

• Agentic AI: How Content Powers Process Automation — Fabrice Lacroix

• Why DITA in 2026: The AI Age of Documentation — Deepak Ruhil and Ravi Ramesh

• Content Automation 101: What to Automate and What Not To — Dipo Ajose-Coker

• Empowering DITA with Standards for AI in Safety-Critical Areas — Martina Schmidt and Harald Stadlbauer

• Taxonomy For Good: Revisiting Oz With Taxonomy-Driven Documentation — Eliot Kimber and Scott Hudson

• Upgrading the DITA Specification: A Case Study in Adopting 2.0 — Robert Anderson

• Hey DITA, Talk To Me! How iiRDS Graphs Infer Answers — Mark Schubert

• The Secret Life of Technical Writers: Struggles, Sins, and Strategies — Justyna Hietala

• Better Information Retrieval in Bringing DITA, SKOS, iiRDS Together — Harald Stadlbauer, Eliot Kimber, Mark Schubert

• If They Don’t Understand, They Can’t Act: Comprehension in DITA — Jonatan Lundin

• DITA, iiRDS, and AI Team Up for Smart Content Delivery — Marion Knebel, Gaspard Bébié-Valérian

• Pretty As a Screenshot: Agile Docs Powered by QA Tools — Eloise Fromager

• Bridging the Gap – Connect DITA, Multimodal Data via iiRDS — Helmut Nagy, Harald Stadlbauer

• Guardrails for the Future: AI Governance and Intelligent Information Delivery — Amit Siddhartha

• Highly Configurable Content using DITA, Knowledge Graphs and CPQ-Tool — Karsten Schrempp

• Building a Content Transmogrifier: Turning Reviews into Something Better — Scott Hudson, Eliot Kimber

👉🏼 Grab your tickets now! Save 10% off the cost of registration using discount code — TCW — at checkout.