AI Doesn't Read Your Documentation — It Builds A Mental Model Of Your Product
The same practices that help people understand your product also help AI build a more accurate understanding of it
AI is building an understanding of your product. The quality of that understanding depends more on your documentation than many tech writers realize.
Information architecture isn't becoming more important because AI arrived. AI just wandered into a conversation we technical writers have been having for decades.
We choose terminology, define content relati…
