<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[The Content Wrangler: Personalization]]></title><description><![CDATA[Personalization case studies, best practices, lessons learned, interviews, articles, books, classes, and events of interest to those working to create or improve content personalization efforts]]></description><link>https://www.thecontentwrangler.com/s/personalization</link><image><url>https://substackcdn.com/image/fetch/$s_!7Y1e!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1ff3a0e8-b99d-4e0d-a32a-5c6739205086_110x110.png</url><title>The Content Wrangler: Personalization</title><link>https://www.thecontentwrangler.com/s/personalization</link></image><generator>Substack</generator><lastBuildDate>Wed, 29 Apr 2026 22:06:04 GMT</lastBuildDate><atom:link href="https://www.thecontentwrangler.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Scott Abel]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[thecontentwrangler@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[thecontentwrangler@substack.com]]></itunes:email><itunes:name><![CDATA[Scott Abel]]></itunes:name></itunes:owner><itunes:author><![CDATA[Scott Abel]]></itunes:author><googleplay:owner><![CDATA[thecontentwrangler@substack.com]]></googleplay:owner><googleplay:email><![CDATA[thecontentwrangler@substack.com]]></googleplay:email><googleplay:author><![CDATA[Scott Abel]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Content Audits And Inventories: A Handbook For Content Analysis]]></title><description><![CDATA[The second edition of this helpful handbook is now available for pre-order]]></description><link>https://www.thecontentwrangler.com/p/content-audits-and-inventories-a</link><guid isPermaLink="false">https://www.thecontentwrangler.com/p/content-audits-and-inventories-a</guid><dc:creator><![CDATA[Scott Abel]]></dc:creator><pubDate>Tue, 01 Aug 2023 19:30:52 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/b8859fea-434b-4f62-82f6-318a2b52150d_1500x1383.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>If you're interested in content strategy, you'll be excited to hear that <a href="https://www.linkedin.com/in/paulaland/">Paula Land</a>, a seasoned content strategist, has released the <strong>second edition</strong> of her super helpful book, <a href="https://www.amazon.com/Content-Audits-Inventories-Handbook-Analysis/dp/1937434826/ref=sr_1_1?crid=54H71LPRGGZO&amp;dib=eyJ2IjoiMSJ9.k-UyeHiNZ_KBiDIOMIlFA4ktyYezP7-uerkPUmzy7bA.-bkhCurHQwT8zFGKhUvie7ItfNevfWIcnDciwwAYI5Q&amp;dib_tag=se&amp;keywords=Content+Audits+and+Inventories%3A+A+Handbook+for+Content+Analysis&amp;qid=1713988549&amp;s=books&amp;sprefix=content+audits+and+inventories+a+handbook+for+content+analysis%2Cstripbooks%2C251&amp;sr=1-1">Content Audits and Inventories: A Handbook for Content Analysis</a>. </p><p>This updated version &#8212; part of The Content Wrangler <a href="https://xmlpress.net/content-strategy/">Content Strategy Series from XML Press</a> &#8212; dives deeper into the strategic aspects of content audits, with expanded chapters on planning, making a business case, getting organizational buy-in, teamwork, audit criteria, and more.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!2Nx6!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!2Nx6!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg 424w, https://substackcdn.com/image/fetch/$s_!2Nx6!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg 848w, https://substackcdn.com/image/fetch/$s_!2Nx6!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!2Nx6!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!2Nx6!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff6f2790d-83fc-411d-aa32-c01f31fe0175_3008x2177.jpeg" width="1456" height="1054" 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stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Photo <a href="https://unsplash.com/@campaign_creators?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Campaign Creators</a> on <a href="https://unsplash.com/photos/pypeCEaJeZY?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Unsplash</a></figcaption></figure></div><h3><strong>What's new in the second edition?</strong> </h3><p>Paula has added chapters on auditing social media channels, apps, brand messaging, content structure, and <a href="https://thecontentwrangler.substack.com/p/what-is-accessibility">accessibility</a>. You'll also find case studies from industry pros sharing their experiences and results.</p><p>A successful <a href="https://thecontentwrangler.substack.com/p/what-is-content-strategy">content strategy</a> starts with assessing all your content assets. That's where this practical, tactic-packed handbook comes in! It guides you through developing a comprehensive content inventory, laying the groundwork for a winning audit. </p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!8moT!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F156f1d62-64fb-4797-8a1e-fb880b56ec5b_2312x1536.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!8moT!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F156f1d62-64fb-4797-8a1e-fb880b56ec5b_2312x1536.jpeg 424w, https://substackcdn.com/image/fetch/$s_!8moT!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F156f1d62-64fb-4797-8a1e-fb880b56ec5b_2312x1536.jpeg 848w, 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stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Photo <a href="https://unsplash.com/@drwmrk?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Andrew Stutesman</a> on <a href="https://unsplash.com/photos/l68Z6eF2peA?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Unsplash</a></figcaption></figure></div><p>You'll learn tactics for auditing <a href="https://thecontentwrangler.substack.com/p/what-is-content-quality-assurance">content quality</a>, performance, global considerations, and legal/regulatory issues. You'll discover how to incorporate audits and inventories on an ongoing basis, a sound practice that supports content governance. And you&#8217;ll learn about the role of competitive audits and inventories and how to incorporate personas. </p><p><strong>Are you worried about presenting audit results?</strong> </p><p>Paula shares tips on effectively communicating your findings to stakeholders.<br><br><a href="https://amzn.to/3Kt1SOU">Order</a> your copy today.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!ZPKP!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4dea2b36-01b3-4b65-afcc-0b332eda5448_1500x1383.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!ZPKP!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4dea2b36-01b3-4b65-afcc-0b332eda5448_1500x1383.png 424w, 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y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[[Webinar] Auditing Content For Personalization Readiness]]></title><description><![CDATA[Assessing content readiness is essential to personalization success]]></description><link>https://www.thecontentwrangler.com/p/auditing-content-for-personalization</link><guid isPermaLink="false">https://www.thecontentwrangler.com/p/auditing-content-for-personalization</guid><dc:creator><![CDATA[Scott Abel]]></dc:creator><pubDate>Sun, 07 May 2023 15:44:35 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/3832e8b4-e0e7-4175-bba7-3c1a58796dd3_760x400.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>One of the biggest challenges businesses face with personalization is the content to support their strategy. But how do you know if you have enough content or the right content? <br><br>It starts by understanding your content and what that content can do for you. One of the best ways to understand your content is to conduct an audit to assess its readiness to support your personalization strategy. </p><p>On <a href="https://www.brighttalk.com/webcast/9273/580487?utm_source=TheContentWranglerInc&amp;utm_medium=brighttalk&amp;utm_campaign=580487">this upcoming episode</a> of "<a href="https://www.brighttalk.com/search/?q=LTP">Let's Talk Personalization</a>" host <a href="https://www.linkedin.com/in/kevinpnichols/">Kevin P. Nichols</a> chats with <a href="https://www.linkedin.com/in/paulaland/">Paula Land</a>, a foremost authority on content inventories and audits and the author of "<a href="https://xmlpress.net/content-strategy/audits-and-inventories/">Content Audits and Inventories: A Handbook for Content Analysis</a>," about how a content audit for personalization can help you succeed.<br><br><strong>During the discussion, you can expect to learn the following:</strong></p><ul><li><p>How to audit your content for personalization</p></li><li><p>What types of questions should you ask in your audit</p></li><li><p>How can a content audit improve existing personalization efforts</p></li></ul><p>Can't make it? <strong><a href="https://www.brighttalk.com/webcast/9273/580487?utm_source=brighttalk-sharing&amp;utm_medium=web&amp;utm_campaign=linkshare">Register</a></strong>, and we'll send you a link to watch a recording when convenient. </p><p>"Let's Talk Personalization" is brought to you by <a href="https://thecontentwrangler.substack.com">The Content Wrangler</a> and <a href="https://www.AvenueCX.com">AvenueCX</a> and sponsored by Heretto, the #ContentOps platform for product, reference, and knowledge content.</p>]]></content:encoded></item></channel></rss>