InfoDevAcademy: An Online Community and Learning Platform For Information Developers
Creating effective content that benefits both end users and organizations requires a sophisticated skill set and expert knowledge. It can...
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Val Swisher
- Sep 1, 2022
- 3 min
Quick Lesson: The Key To Delivering Personalized Content Experiences At Scale
Val Swisher and Regina Preciado explain exactly what it takes to deliver personalized content experiences at scale.
322 views4 comments
Scott Abel
- Sep 1, 2022
- 5 min
Mapping Technical Support Content Delivery To The Customer Journey
Interview with enterprise content strategy expert, Kevin Nichols, about the need for technical writers to understand the customer journey.
144 views0 comments
Scott Abel
- Sep 1, 2022
- 15 min
Why Localization Without Personalization Misses The Mark
Unless you provide a personalized technical documentation experience, you aren’t delivering what consumers require.
83 views1 comment
Scott Abel
- Aug 31, 2022
- 6 min
Turning Data Into Actionable Content Insights
In this interview with content engineering maven Colleen Jones, we discuss how psychology, persuasion, and neuroscience play essential...
75 views0 comments
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