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Previous Events

  • Delivering Value With Just Enough Taxonomy
    Jan 26, 8:00 AM – 9:00 AM PST
    BrightTALK
    Jeff McIntyre shares his "just enough taxonomy" approach that leverages metadata and taxonomy to deliver personalized product information experiences.
  • Technical Support Site: Challenges and Opportunities
    Dec 08, 2022, 8:00 AM – 9:00 AM PST
    BrightTALK
    Uncover the latest challenges and opportunities for content teams attempting to build the best customer support content experiences possible.
  • Using Software Off-Label To Make Content Magic Happen
    Dec 01, 2022, 8:00 AM – 9:00 AM PST
    BrightTALK
    Rahel Anne Bailie introduced the need for us to think about the concept of off-label software usage and how it applies to content technologies.
  • The Impact of ADHD on the Creative Process for Technical Writers
    Nov 17, 2022, 8:00 AM – 9:00 AM PST
    BrightTALK
    A chat with Tyler Smith, Technical Writer at GitHub, about the impact of ADHD on the creative process.
  • 3 Secrets to Successful Content Operations
    Nov 10, 2022, 8:00 AM – 9:00 AM PST
    BrightTALK
    Discover the challenges facing organizations building digital experiences for those who need access to technical product information.
  • How Five Technical Writers Do the Work of 30 People
    Nov 03, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Discover how the Silicon Labs technical communication team built a modern publishing process that supports the needs of the company.
  • Let’s Talk About Technical Documentation Tools
    Oct 20, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Peggy Sanchez discusses the need to be strategic when selecting, purchasing, and adopting technical communication software.
  • Content Analytics: 5 Ways
To Measure What Matters
    Oct 13, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
  • Growing a Customer Support Site Into a Corporate ContentOps Pipeline
    Oct 12, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Learn how the content team at SimCorp GmbH showcases its capability development strengths to promote its operational development expertise.
  • The Role of Precision In Plain Language Projects
    Oct 06, 2022, 10:00 AM – 11:00 AM PDT
    BrightTALK
    Learn how plain language strategies can help you develop precise content, so your audiences avoid confusion and act.
  • Automatically Generating AI-Driven Video Clips
    Oct 06, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Learn how content-producing organizations are using software to automatically identify and create topically-relevant, on-brand video clips from long-form video (or audio) files.
  • How Taxonomy and Metadata Drive Content Personalization
    Oct 05, 2022, 10:00 PM – 10:05 PM PDT
    BrightTALK
    Discover what happens when you don’t consider taxonomy and metadata as part of a content personalization strategy.
  • Creating Great-Looking PDFs From XML DITA
    Oct 05, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Learn to use MiramoPDF to overcome formatting challenges that often accompany the output of PDF files from structured XML content (like DITA).
  • Breaking Free From Traditional Technical Documentation
    Oct 04, 2022, 8:00 AM – 9:00 AM PDT
    BrightTALK
    Fabrice Lacroix and Val Swisher discuss the feasibility of personalizing technical content at scale.
  • Swimming in Knowledge: Mining the Product Content Knowledge Lake
    Sep 29, 2022, 8:00 AM – 9:00 AM PDT
    Video Recording
    A discussion about transforming your existing content silos into a personalized stream of knowledge.
  • Video Maturity Model: A New Roadmap for Customer Success
    Sep 28, 2022, 8:00 AM – 9:00 AM PDT
    Video Recording
    A chat about the video production maturity model and how it can be used as a roadmap for the successful implementation of automated, on-demand software video documentation production.
  • Generating Sleek PDF Sales Proposals From DITA XML
    Sep 27, 2022, 10:00 AM – 11:00 AM PDT
    Video Recording
    Learn how to efficiently manage proposal content in Heretto and transform it using MiramoPDF.
  • Why Content Should Be Part of Your Design System
    Sep 27, 2022, 8:00 AM – 9:00 AM PDT
    Video Recording
    We chat with Christine Clifton-Thornton, global design team leader at automated tax compliance software maker, Avalara, about why the company includes content in its Skylab design system.
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