Previous Events

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  Managing People, Processes, and Projects at DocuSign

  Thu, Feb 09

  BrightTALK

  Feb 09, 8:00 PM – 9:00 PM PST

  BrightTALK

  A chat about managing the people, processes, and projects involved in delivering exceptional technical documentation content experiences.

  Watch the Recording
• 

  Delivering Value With Just Enough Taxonomy

  Thu, Jan 26

  BrightTALK

  Jan 26, 8:00 AM – 9:00 AM PST

  BrightTALK

  Jeff McIntyre shares his "just enough taxonomy" approach that leverages metadata and taxonomy to deliver personalized product information experiences.

  Watch the Recording
• 

  Technical Support Site: Challenges and Opportunities

  Thu, Dec 08

  BrightTALK

  Dec 08, 2022, 8:00 AM – 9:00 AM PST

  BrightTALK

  Uncover the latest challenges and opportunities for content teams attempting to build the best customer support content experiences possible.

  Watch the Recording
• 

  Using Software Off-Label To Make Content Magic Happen

  Thu, Dec 01

  BrightTALK

  Dec 01, 2022, 8:00 AM – 9:00 AM PST

  BrightTALK

  Rahel Anne Bailie introduced the need for us to think about the concept of off-label software usage and how it applies to content technologies.

  Watch the Recording
• 

  The Impact of ADHD on the Creative Process for Technical Writers

  Thu, Nov 17

  BrightTALK

  Nov 17, 2022, 8:00 AM – 9:00 AM PST

  BrightTALK

  A chat with Tyler Smith, Technical Writer at GitHub, about the impact of ADHD on the creative process.

  Watch the Recording
• 

  3 Secrets to Successful Content Operations

  Thu, Nov 10

  BrightTALK

  Nov 10, 2022, 8:00 AM – 9:00 AM PST

  BrightTALK

  Discover the challenges facing organizations building digital experiences for those who need access to technical product information.

  Watch the Recording
• 

  How Five Technical Writers Do the Work of 30 People

  Thu, Nov 03

  BrightTALK

  Nov 03, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Discover how the Silicon Labs technical communication team built a modern publishing process that supports the needs of the company.

  Watch the Recording
• 

  Let’s Talk About Technical Documentation Tools

  Thu, Oct 20

  BrightTALK

  Oct 20, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Peggy Sanchez discusses the need to be strategic when selecting, purchasing, and adopting technical communication software.

  Watch the Recording
• 

  Content Analytics: 5 Ways
To Measure What Matters

  Thu, Oct 13

  BrightTALK

  Oct 13, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Watch the Recording
• 

  Growing a Customer Support Site Into a Corporate ContentOps Pipeline

  Wed, Oct 12

  BrightTALK

  Oct 12, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Learn how the content team at SimCorp GmbH showcases its capability development strengths to promote its operational development expertise.

  Watch the Recording
• 

  The Role of Precision In Plain Language Projects

  Thu, Oct 06

  BrightTALK

  Oct 06, 2022, 10:00 AM – 11:00 AM PDT

  BrightTALK

  Learn how plain language strategies can help you develop precise content, so your audiences avoid confusion and act.

  Watch the Recording
• 

  Automatically Generating AI-Driven Video Clips

  Thu, Oct 06

  BrightTALK

  Oct 06, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Learn how content-producing organizations are using software to automatically identify and create topically-relevant, on-brand video clips from long-form video (or audio) files.

  Watch the Recording
• 

  How Taxonomy and Metadata Drive Content Personalization

  Wed, Oct 05

  BrightTALK

  Oct 05, 2022, 10:00 PM – 10:05 PM PDT

  BrightTALK

  Discover what happens when you don’t consider taxonomy and metadata as part of a content personalization strategy.

  Watch the Recording
• 

  Creating Great-Looking PDFs From XML DITA

  Wed, Oct 05

  BrightTALK

  Oct 05, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Learn to use MiramoPDF to overcome formatting challenges that often accompany the output of PDF files from structured XML content (like DITA).

  Watch the Recording
• 

  Breaking Free From Traditional Technical Documentation

  Tue, Oct 04

  BrightTALK

  Oct 04, 2022, 8:00 AM – 9:00 AM PDT

  BrightTALK

  Fabrice Lacroix and Val Swisher discuss the feasibility of personalizing technical content at scale.

  Watch the Recording
• 

  Swimming in Knowledge: Mining the Product Content Knowledge Lake

  Thu, Sep 29

  Video Recording

  Sep 29, 2022, 8:00 AM – 9:00 AM PDT

  Video Recording

  A discussion about transforming your existing content silos into a personalized stream of knowledge.

  Watch the Recording
• 

  Video Maturity Model: A New Roadmap for Customer Success

  Wed, Sep 28

  Video Recording

  Sep 28, 2022, 8:00 AM – 9:00 AM PDT

  Video Recording

  A chat about the video production maturity model and how it can be used as a roadmap for the successful implementation of automated, on-demand software video documentation production.

  Watch the Recording
• 

  Generating Sleek PDF Sales Proposals From DITA XML

  Tue, Sep 27

  Video Recording

  Sep 27, 2022, 10:00 AM – 11:00 AM PDT

  Video Recording

  Learn how to efficiently manage proposal content in Heretto and transform it using MiramoPDF.

  Watch the Recording