Previous Events

  • Creating Great-Looking PDFs From XML DITA
    Oct 05, 8:00 AM – 9:00 AM PDT
    Learn to use MiramoPDF to overcome formatting challenges that often accompany the output of PDF files from structured XML content (like DITA).
  • Breaking Free From Traditional Technical Documentation
    Oct 04, 8:00 AM – 9:00 AM PDT
    Fabrice Lacroix and Val Swisher discuss the feasibility of personalizing technical content at scale.
  • Swimming in Knowledge: Mining the Product Content Knowledge Lake
    Sep 29, 8:00 AM – 9:00 AM PDT
    Video Recording
    A discussion about transforming your existing content silos into a personalized stream of knowledge.
  • Video Maturity Model: A New Roadmap for Customer Success
    Sep 28, 8:00 AM – 9:00 AM PDT
    Video Recording
    A chat about the video production maturity model and how it can be used as a roadmap for the successful implementation of automated, on-demand software video documentation production.
  • Generating Sleek PDF Sales Proposals From DITA XML
    Sep 27, 10:00 AM – 11:00 AM PDT
    Video Recording
    Learn how to efficiently manage proposal content in Heretto and transform it using MiramoPDF.
  • Why Content Should Be Part of Your Design System
    Sep 27, 8:00 AM – 9:00 AM PDT
    Video Recording
    We chat with Christine Clifton-Thornton, global design team leader at automated tax compliance software maker, Avalara, about why the company includes content in its Skylab design system.
  • Turning Team Pains Into Operational Gains: Lessons From The Trenches
    Sep 25, 7:00 PM – 8:00 PM PDT
    Video Recording
    Squeeze operational improvements out of less-than-optimal situations — even when your team works in outdated ways with inadequate tools.
  • Planning for the Metaverse and Beyond
    Wed, Sep 21
    Video Recording
    Sep 21, 8:00 AM – 9:00 AM PDT
    Video Recording
    A panel discussion about the metaverse and how to prepare your content for it. Omnichannel content expert Noz Urbina chats with Ashleigh Faith, host of the Ashleigh Faith IsA DataThing YouTube channel, and Ray Gallon, president of the Transformation Society.
  • Building Exceptional Customer Knowledge Centers
    Sep 20, 10:00 AM PDT – Sep 21, 11:00 AM PDT
    Video Recording
    Nathan Eggen, VP of Development at Ingeniux, discusses the evolution of the knowledge center and why it’s so important for brands to provide one today. He’ll also take you through a phased approach to building a knowledge center so you can grow yours over time.
  • Neuroscience and Content: Separating Science from Science Fiction
    Sep 15, 8:00 AM PDT – Sep 16, 9:00 AM PDT
    Video Recording
    Join us for Coffee and Content as we chat with Carmen Simon, Ph.D., a neuroscience researcher who specializes in helping B2B organizations make evidence-based content decisions. In this episode, we'll discuss the myths that prevent us from crafting content that meets business needs.
  • Creating an Effective Multi-Platform Content Strategy
    Sep 14, 10:00 AM – 11:00 AM
    Video Recording
    Neda Ghanei will share her expertise in optimizing product operations with a solid content strategy.
  • Creating a Technical Documentation Podcast
    Sep 13, 8:00 AM – 9:00 AM PDT
    Video Recording
    Discover why the ESRI content team decided to add a podcast focused on technical documentation to their multichannel content delivery schedule.
  • Balancing Global & Local Content for Personalization
    Sep 07, 10:00 AM – 11:00 AM PDT
    Video Recording
    Discover best practices for balancing global and local needs to achieve effective personalization at scale.
  • Metadata for Diversity, Equity, and Inclusion
    Sep 01, 8:00 AM – 9:00 AM PDT
    Video Recording
    A discussion about the role of metadata related to the management and delivery of inclusive language.
  • Preparing Personalized Video In A Multi-Experience World
    Aug 31, 10:00 AM – 11:00 AM PDT
    Video Recording
    A presentation about the future of content and how to prepare for personalization in a multi-experience world.
  • Bringing The Best Out of Your Content Team
    Aug 23, 8:00 AM – 9:00 AM PDT
    Video Recording
    Ideas, strategies, and best practices for engaging your content team and helping them feel their ideas and opinions are valued.
  • A Future Powered By Knowledge Graphs
    Thu, Aug 18
    Video Recording
    Aug 18, 10:00 AM – 11:00 AM PDT
    Video Recording
    Michael Iantosca, Senior Director of Content Platforms at Avalara, explains the elements of advanced semantic technologies (with a focus on knowledge graphs) that promise to unlock a universe of new content applications.
  • Open House: A Peek Inside The InfoDev Academy
    Aug 17, 8:00 AM – 9:00 AM PDT
    Video Recording
    A behind-the-scenes look at the online community and learning platform designed for people who specialize in creating usable content. Includes an introduction to Science-Based Content Design.