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Thought you might be interested in this article: Shopping for CMS Tools: It’s Not the “What” But the “How” That Counts By Rahel Anne Bailie, President, Intentional Design Inc. for TheContentWrangler.com Lately, I’ve found myself talking about content management tools - specifically, the functionality of software meant to manage product content. By product content, I mean everything from data sheets to user guides, installation manuals to maintenance manuals, product inserts to online product descriptions, online help to knowledge base contributions, the type of information products that typically fall within the domain of technical communication departments. These conversations tend to begin with ways to make the right choice when buying a CMS. The focus may shift to making sure that the features for translations will support double-byte languages, or whether the check-in and check-out features will prevent two writers from editing a… Read the rest: http://www.thecontentwrangler.com/article/916/

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