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Thought you might be interested in this article: Managing The Change Most Forget By Emma Hamer, eHamerAssociates, Ltd, special to TheContentWrangler.com Change management is a well-used (but poorly understood) term, bandied about whenever a new system is about to be introduced. “You need to sharpen your change management skills” managers are told. “We’re bringing in a change management expert” or “We need a change management plan” are also common refrains. I suppose I should be happy that the topic of managing the changes of - for instance - introducing a content management system (CMS), comes up in these discussions at all. But the reality is that when senior (IT) management talks about “change management”, they actually mean “change scheduling”. While change scheduling is important, it covers only the “what and when” and seldom… Read the rest: http://www.thecontentwrangler.com/article/893/

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