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Thought you might be interested in this article: Case Study in Controlling Documentation Quality with acrocheck: Assisted Writing and Editing at SAS By John Kohl, SAS Institute (reprinted with permission from Client Side News) In a previous article, Uwe Muegge speculated about why we don’t hear about more companies using controlled languages. According to Muegge, “anyone new to the field may have a hard time finding reliable, vendor-independent information on what [controlled-language] solutions are available and what the costs and benefits of deploying those solutions are.” We found that to be true in our investigations at SAS Institute as well, but at least part of the problem is in the interpretation of “controlled language.” In the course of our investigation, we found that the technology has evolved to controlled-authoring, and that it is no longer limited to helping authors conform to a… Read the rest: http://www.thecontentwrangler.com/article/1695/

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