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Thought you might be interested in this article: Dumb, Dumber, Dumbest: Software Vendors, Don’t Make This Mistake It’s the dumbest thing we’ve ever seen from a software vendor in the technical communication space. And, that’s a big statement when one considers all the really dumb things we’ve seen. But, this latest bungle from MadCap Software takes the cake. We were researching software for a client who needs to be able to “show” prospective customers how their software works. Our client asked us to compare and contrast the capabilities of two software simulation packages—Adobe Captivate (formerly Macromedia Captivate) and MadCap Mimic and to gather information on XML authoring tools (in this case, Adobe FrameMaker and MadCap Flare). In the course of our research, we visited each vendors’ website to grab a formal description of the products and to… Read the rest: http://www.thecontentwrangler.com/article/1389/

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