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Message: Thought you might be interested in this article: It’s Time To Get Professional: Using Metrics To Select Software And Make Smart Business Decisions In a blog post on MonkeyPi—RoboHelp 6 Arrives, And It’s Craptastic—several technical communicators (and a few software marketing folk) are having a discussion about the Adobe RoboHelp, the popular online help / single-sourcing software used by many technical writers. The blog posting has yielded several tangential discussions, but what’s not being discussed is why professional technical documentation teams don’t use metrics when making software purchasing decisions. Scott Abel of TheContentWrangler.com left the following comment on the blog and is in the process of authoring several articles (and a presentation or two) on the topic. Here’s what he had to say… Vendors of software know that most technical communicators have no idea how to shop for tools. They know that we… Read the rest: http://www.thecontentwrangler.com/article/1268/
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