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Wednesday, June 04, 2008
As a convenience to our readers—and to those who attended the Society for Technical Communication Summit in Philadelphia this week—I’ve published the slide decks for three of my presentations here. If you have questions about any of the presentations, send me an email. I’m always happy to help others learn what I know.
Augmenting your Technical Documentation with User-Generated Content
Your user community can be an invaluable source of information about your product or service. Using Web 2.0 technologies, you can augment your existing technical documentation with user-generated content. The presentation, delivered June 2, 2008 at the Society for Technical Communication Summit in Philadelphia, PA explores the possibilities, as well as the perils, of leveraging this often-overlooked resource.
Stop Wasting Time: Ten Things You Can Do to Make Yourself More Efficient
Most folks complain they don’t have enough time to move their careers forward. Most of the time, this is simply not true. There’s plenty of time in each day, but we’re used to wasting it on time-sucking tasks that provide little or no business value. The presentation, delivered June 3, 2008 at the Society for Technical Communication Summit in Philadelphia, PA highlights ten of the biggest time-consuming tasks we perform each day and how to accomplish them more efficiently.
From Nightclub dj to Content Management Consultant—Developing a Business Career The Content Wrangler Way
A look at how Scott Abel moved his career from a dead-end nightclub job to a career as one of the foremost experts in content management and technical communication. The presentation, delivered June 3, 2008 at the Society for Technical Communication Summit in Philadelphia, PA explores Scott’s unique career path and examines the history of the remix and how it relates to delivering personalized technical content.
Filed under: About The Content Wrangler : Content Management : Music : User-Generated Content
Sunday, April 20, 2008
According to a report in WebProNews, the video sharing site YouTube says it will no longer treat users “who upload three videos that violate the Community Guidelines over the span of a year the same as someone who uploads those same videos over the course of a week.” YouTube says its new policy will lift penalties against users who violated its terms of use after six months and that violators “have been given a clean slate.” The new rules do not apply to copyright violations, which do not expire.
Wednesday, March 19, 2008
In Building an XML viewer on AIR with Flex, Karl Matthews of Adobe demonstrates how easy it is to develop an XML document viewer in Adobe Flex, and then use Adobe AIR to package and deliver the application. A sample, using product information for a line of sunglasses, is used to show users how to develop an XML Viewer sample application. Although the focus in this article is to deliver a standalone application, the same Flex code can be reused to deliver a hosted Rich Internet Application (RIA) via a browser.
Monday, February 04, 2008
The US Library of Congress has partnered with Flickr to present an interesting metadata gathering project entitled The Commons, the library’s “first collaboration with a civic institution to facilitate giving people a voice in describing the content of a publicly-held photography collection. The project aims to make known the hidden treasures in the huge Library of Congress collection, and to demonstrate how adding user-generated metadata can make the collection even richer.

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