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Feature Article
Wednesday, December 20, 2006
What Is Customer-Centric Content Management?
Ann Rockley answers the question, What is Customer-Centric Content Management?, in this December 2006 article in The Rockley Report. Other articles in the issue include:
- Who Wants What Your CM Puts Out?, by Bob Boiko
- Six (Sigma) Reasons to Embrace Enterprise Content Management, by Emma Hamer
Filed under: Content Management : Customer Support : Quality/Six Sigma
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