When Tomorrow Comes Today: Web Agents Manage Personal Content Needs

Multi-modal interaction. Not a very sexy (or marketable) term, to say the least. But the value of such interaction should not be dismissed. In a recent article entitled Tomorrow’s Web Today, Daniel Zambonini explores the benefits web agents and multi-modal interaction can provide us today.

Here’s a snippet!

“Ten to midnight—it’s your partner’s birthday tomorrow, and you’ve forgotten their gift! Suddenly, a thought comes to mind: she’s always wanted to see a musical in the big city. “Barry,” you say, for that is the name of your web agent, “buy two tickets for Cats in London for tomorrow.” A short pause, then Barry responds: “Please confirm; Cats the Andrew Lloyd Webber musical, in London the capital of the UK?” “Correct,” you reply. “Understood.” The next morning a print-out awaits your attention, comprising a receipt for your tickets and a map with directions to the theatre.”

“This may conjure up scenes from science fiction novels, but the enabling technologies behind this vision of tomorrow are available right now. Let’s take a quick tour through the processes in this scenario and the technologies that drive them.”

Read the article.

Filed under: Content Management : Technical Writing