User-Centered Design At A Distance

We’ve been traveling this past week in beautiful Vancouver, British Columbia, scouting a location for an upcoming conference for technical communication professionals with an interest in creating usable, customer-centric content. Just around the corner from our favorite boutique hotel, The Victorian, we attended the monthly meeting of the Vancouver User Expereince Group (VanUE).

This month’s meeting took place Wednesday, October 25th at the Vancouver Film School and featured Paul D. Hibbitts, who spoke to a near-capacity crowd about User-Centered Design at a Distance. Kevin Shoesmith offers up a great overview of the presentation on his blog. And, Paul has provided us access to his slides (below).

Filed under: Experience Design : Usability