Records Mismanagement: Personal Data of 26.5 Million U.S. Military Veterans Exposed

The U.S. Government has experienced some of the biggest and most expensive content management snafus. Add another big one to the list. According to news reports, an analyst from the U.S. Department of Veterans Affairs (VA) violated the organization’s policy when he took home a laptop, a computer disk, and an external storage device, which was later stolen in a household burglary. The stolen equipment and storage devices contained the personal information of 26.5 million military vets—just enough data to support identity theft—information including names, birth dates, social security numbers of all living veterans discharged since 1976.

Filed under: Content Management : Mishaps and Mistakes