Articles

The Ly Detector: Help Arrives For Adverb-Abusing Web Writers

Tuesday, March 06, 2007

Are you a web writer with a tendency to use a few too many adverbs—those words often ending in “ly” (like hypothetically and interestingly)? If so, check out The Ly Detector, a useful (and potentially irritating) FireFox Greasemonkey extension.

According to

Filed under: Technical WritingWeb Content Management

Managing Web Content: Sitecore’s Rolf Kraus on Sharepoint, Open Source, and “Third Generation” WCMS

Friday, March 02, 2007

In this exclusive TheContentWrangler.com interview, Sitecore’s Rolf Kraus, discusses content management tools, approaches, and challenges and details how his firm helps organizations leverage Microsoft .NET to solve complex content issues. Learn why a code content ...

Filed under: Content ManagementCostsWeb Content Management

How To Create A FAQ Page Your Customers Will Love (And Might Even Use)

Monday, February 26, 2007

By Rahel Anne Bailie, special to TheContentWrangler.com

image If you think a FAQ page is where customers find handy information about their needs, a place where customers go to look for answers to frequently asked questions, think again. In an informal survey of ...

Filed under: Experience DesignTechnical WritingWeb Content ManagementMishaps and Mistakes

Web Content Management: Is Your Data SaaSafe?

Friday, February 23, 2007

By Diane Wieland, special to TheContentWrangler.com

Shopping for a content management system (CMS) can be challenging. With hundreds of self-defined CMS vendors offering myriad solutions to choose from, it’s safe to say that selecting the right system for the job can ...

Filed under: Content ManagementSoftware VendorsWeb Content ManagementSecuritySoftware as a Service

Folksonomies: A User-Driven Approach to Organizing Content

Sunday, September 17, 2006

In Folksonomies: A User-Driven Approach to Organizing Content, Joshua Porter (User Interface Engineering) compares taxonomies—“they are very expensive to create and maintain...may fail to reflect the language of users”—to folksonomies. Porter writes: “One of the most ...

Filed under: FolksonomyTaxonomyWeb Content Management

TypeTester: A Web Content Designers Font Comparison Tool

Friday, August 25, 2006

The folks at The Typetester have developed “an online application for comparison of the fonts for the screen.” Select a few fonts and see what they look like side-by-side. Cool and useful, Typetester utilizes AJAX to provide users with an experience that feels more ...

Filed under: InternetTechnical WritingWeb Content Management

37signals Fails To Deliver The Customer Service They Offer

Friday, June 09, 2006

37signals makes some really useful web-based software tools. I thought several of their products were so useful I took time to explore their website to learn more. They tempted me with cool, elegantly designed interfaces, and an offer to “get in touch”. I tried to take ...

Filed under: Customer SupportWeb Content ManagementMishaps and Mistakes

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