Articles

Shopping For Content Management Systems: Avoiding The Top 10 Mistakes

Tuesday, December 19, 2006

James Robertson provides much needed assistance for those shopping for content management systems. In Top 10 Mistakes When Selecting A CMS, Robertson shares valuable advice designed to prevent you from making the most common content management system procurement ...

Filed under: Content Management : Lessons Learned : Mishaps and Mistakes

Content Management Blunder Costs U.S. Taxpayers Over $200 Million

Thursday, July 06, 2006

Law enforcement officials located a missing laptop which had been stolen from an employee of the U.S. Department of Veterans Affairs. The employee violated the organization’s policy when he took home a laptop, a computer disk, and an external storage device, which was ...

Filed under: Content Management : Mishaps and Mistakes

Identity Theft Bonanza: More Missing Personal Data

Thursday, June 29, 2006

June 18, 2006, insurance giant AIG reported it lost personal identifying information on 970,000 of its consumers as a result of a burglary that occurred nearly three months prior. The company said it was slow to report the theft to authorities because it “didn’t want ...

Filed under: Content Management : Mishaps and Mistakes

UK Firms Fail To Develop Digital Asset Strategies

Monday, May 29, 2006

"Fewer than one in five UK companies have a strategy in place to protect their digital assets from loss or degradation, despite a high level of awareness of the risks and potential economic penalties that might result.” - Source: Mind the Gap: Assessing Digital ...

Filed under: Content Management : Mishaps and Mistakes : Statistics

Records Mismanagement: Personal Data of 26.5 Million U.S. Military Veterans Exposed

Tuesday, May 23, 2006

The U.S. Government has experienced some of the biggest and most expensive content management snafus. Add another big one to the list. According to news reports, an analyst from the U.S. Department of Veterans Affairs (VA) violated the organization’s policy when he ...

Filed under: Content Management : Mishaps and Mistakes

Missing Procedure Costs US Air Force $6,754,275

Wednesday, April 05, 2006

All that was missing was a simple set of instructions alerting the mechanics to remove the landing gear pins before clearing the aircraft for use. That’s all it would have taken for the US Air Force to avoid a $6,754,275 content snafu.

The expensive accident ...

Filed under: Content Management : Mishaps and Mistakes : Technical Writing : Mishaps and Mistakes

If You Collect Customer Data, Use It!

Thursday, August 21, 2003

If you’re like most folks, getting a call or an email from a salesperson isn’t the highlight of your day. But, it’s an even more painful experience when the salesperson who calls you has no idea what you’re interested in, but should have. Enter Vignette. A sales rep ...

Filed under: Content Management : Mishaps and Mistakes

1 2 >