Articles

Salaries Rise For Technical Writers & Editors

Wednesday, October 15, 2003

The Society for Technical Communication recently released the results of its 2003 Technical Communicator Salary Survey, which compiles information about salaries and benefits for technical writers and editors in the U.S. and Canada.

According to the survey, the mean ...

Filed under: Content Management : Technical Writing

Change Management For Content Management Projects

Monday, September 22, 2003

From The Rockley Bulletin, the content management monthly newsletter of The Rockley Group

A content management initiative is a lot about change--changing the way people think and work. Ensure that you have a change management plan in place. If you have change ...

Filed under: Content Management

Delivering Personalizing Content: Collecting Traits

Thursday, September 18, 2003

Filed under: Content Management : Metadata

How To Overcome Resistance To XML Authoring And Convert Reluctant XML Authors Into Great Ones

Tuesday, September 16, 2003

From the Arbortext XML Publishing Network

Since its inception in 1997, XML�s usage has grown at a stunning pace. Virtually every software product has an XML aspect, whether it�s the foundation of the product or just an import/export format.

The XML revolution ...

Filed under: Content Management : Technical Writing

Talkin’ Turkey: Communicating Change Helps Ensure Content Management Success

Tuesday, September 02, 2003

A first-year college student arrives in Paris for a year of study, eager to use her high school French to impress her host family. At her new home, she asks to be directed to the “salle de bains” (bathroom)--three cups of strong French coffee have caught up with her. ...

Filed under: Content Management : Tips for Success

AIIM: The Enterprise Content Management Association

Tuesday, August 26, 2003

AIIM is an international industry association connecting users and suppliers of enterprise content management (ECM) technologies - tools and methods that help capture, manage, store, preserve and deliver content in support of business processes. Its e-Doc Magazine is ...

Filed under: Content Management : Organizations

If You Collect Customer Data, Use It!

Thursday, August 21, 2003

If you’re like most folks, getting a call or an email from a salesperson isn’t the highlight of your day. But, it’s an even more painful experience when the salesperson who calls you has no idea what you’re interested in, but should have. Enter Vignette. A sales rep ...

Filed under: Content Management : Mishaps and Mistakes

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