Articles

HR Portals Fail To Deliver

Friday, March 19, 2004

According to a recent Forrester Research report, Benefits portal adoption numbers fail to meet employers’ expectations, “HR and benefits managers have latched onto employee benefits portals to reinforce employees’ accountability for their health choices—and ultimately ...

Filed under: Content Management : XML

An Introduction To Personas And How To Create Them

Tuesday, March 16, 2004

In this article by

Filed under: Content Management : Usability

2004 Records Retention Survey Results

Thursday, March 11, 2004

According to the results of a 2004 survey of 2,200 records managers, nearly half of American companies have yet to adopt a formal records retention policiy covering electronic documents, including email messages. Perhaps even more disturbing ... 46 percent of ...

Filed under: Content Management : Technical Writing

XML.org Printing And Publishing Resources

Wednesday, March 10, 2004

According to XML.org, “The XML.org Focus Area on Printing & Publishing serves as a central clearinghouse for information on XML and related standards for the publishing industry. This resource is provided by OASIS in cooperation with IDEAlliance, a membership ...

Filed under: Content Management : Technical Writing

Planning For Scanning

Saturday, March 06, 2004

If your content management needs require you to manage scanned documents, Arthur Gingrande has a few tips to assist you. In Document Preparation, an article for e-Doc magazine, Gingrande provides guidance designed to help you plan for both physical preparation and ...

Filed under: Content Management

Planning For Problems With Content Management Systems

Thursday, March 04, 2004

The Asilomar Institute for Information Architecture (AIFIA) is a global non-profit trade association that focuses on issues of importance to information architects and other content management professionals. The AIFIA web site maintains an excellent resource for those ...

Filed under: Content Management

Planning For Legacy Content Conversion: Microsoft Word Snafus

Wednesday, March 03, 2004

Software tools exist to help convert legacy content to structured XML. Unfortunately, these conversion products work best on highly structured documents that are consistently formatted. Even the best-of-breed conversion tools cannot address the multiple ways authors ...

Filed under: Content Management : Technical Writing

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