Articles

Do You Really Pay Attention? Really?

Saturday, May 19, 2007

In order to design information products that are useful to our customers, we have to pay attention to what they say they want and need. But, far to often, we can’t see the real problems in need of being solved. Perhaps it’s because we just don’t pay as much attention ...

Filed under: Experience Design

Smart Interaction Design: A Periodic Table of Visualization Methods

Thursday, May 17, 2007

Visual Literacy has produced a remarkable visualization resource you’ll want to check out. It’s called the Periodic Table of Visualization Methods, an interactive graphic that utilizes the periodic table of elements model to help you better understand the various types ...

Filed under: Experience Design : Technical Illustration : Visualization

Computer Style: Winning Designs From PC Design Contest 2007

Thursday, May 10, 2007

Check out the winners of PC Design Contest 2007. Six winners were selected from 644 entries. Winning designs excelled in three areas: style, originality and practicality.

The “Egg PC” picked up the grand-prize in the “Revolutionary” category.

...

Filed under: Experience Design

Writing For The Web: Improving Search Engine Optimization and Enhancing The User Experience

Monday, April 30, 2007

Clients sometimes make the mistake of writing long, editorial-style text for the web. We’ve found that even perfectly competent writers – professionals, like marketing communications pros and publishers of various types – often do not understand how writing for the ...

Filed under: Experience Design : Usability : Website

Web Site Makeover: Legacy Retrieval Tools Save Time For Users

Tuesday, April 24, 2007

By Jean Graef, Founder of the Montague Institute, special to TheContentWrangler.com

In the pre-Internet days, users relied on indexes, tables of contents, databases, card catalogs, and annotated bibliographies to find information. These “legacy retrieval tools” ...

Filed under: Experience Design : Search : Web Content Management

Using Technical Communication Skills in User Experience

Saturday, April 21, 2007

In Using Technical Communication Skills in User Experience (Boxes and Arrows), user experience maven Teresa Putkey explores the relationship between technical communication professionals and usability. She offers not only well-written and interesting prose, but also ...

Filed under: Experience Design : Technical Writing

DocTrain UX Update: Day One

Thursday, April 19, 2007

Documentation and Training: The User Experience started today in beautiful Vancouver, BC. The first day of the event included three half-day workshops on topics including task analysis and information modeling for DITA (Alan Houser), customer-centric content management ...

Filed under: Content Management : Experience Design : Technical Writing

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