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Two Colors Are Better Than One When It Comes To Link Usability
Thursday, May 06, 2004
It should be obvious, especially to web site developers, but it’s not. In a May 3, 2004 “Alert Box” column, Nielsen examines web site linking problems caused by some site designers who just don’t understand how hypertext links should work. According to Nielsen, ...
Electronic Government: Challenges to Effective Adoption of the Extensible Markup Language
Wednesday, March 17, 2004
The U.S. General Accounting Office report entitled Electronic Government: Challenges to Effective Adoption of the Extensible Markup Language is an excellent source of information for those seeking to adopt an XML-based content management system. The report outlines ...
An Introduction To Personas And How To Create Them
Tuesday, March 16, 2004
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Filed under: Content Management : Usability
The Gilbane Conference On Content Management: Los Angeles
Saturday, November 22, 2003
If you’re interested in better managing the content you create, consider attending The Gilbane Conference On Content Management. March 24-26, 2004 in Los Angeles. According to conference organizers:
“The Gilbane Conference on Content Management covers content ...
Filed under: Content Management : Usability
User-Centered Organizations? Are We Making Progress, Yet?
Monday, November 17, 2003
How many times have you heard/said this refrain?
“If only they (we) could be involved at the start of a project, their voices (our voices)—and the customers they (we) wish to serve—would have a greater impact on the type of products and services that ultimately get ...
Filed under: Usability
Software Glitch Got You Down? Don’t Worry, You’re Not Alone
Sunday, August 10, 2003
One third of all computer users who seek technical support say they never find the solution to their computing snafus. A recent survey by Consumer Reports magazine puts IT technical support among the lowest-ranked services—even lower than the support offered by cell ...
Filed under: Customer Support : Mishaps and Mistakes : Statistics : Usability : Mishaps and Mistakes
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