Articles

Yes! Expect or Write an “Agile” Requirements Document

Saturday, March 29, 2008

By Eric Kuhnen, Focal Partners, special to The Content Wrangler

Mike Wethington, Certified Scrum Practioner, runs the Agile Development and Technical Communications forum inside The Content Wrangler Community. One poster in that group recently expressed the following ...

Filed under: Agile Development : Technical Writing : Requirements Documents

Defining Policies & Procedures – Three Perspectives

Friday, March 28, 2008

By Raymond E. Urgo, Urgo & Associates

When a professional organization conducted an informal survey to find out how P&P practitioners define policies and procedures (P&P), more than 90 percent of practitioners define two terms--"policy" and “procedure"--and the ...

Filed under: Technical Writing

DocTrain East ‘08 Call for Participation: Content Quality and Software Documentation Are Focus Areas

Thursday, March 13, 2008

Held in the high tech sector in Burlington, Massachusetts, October 29-November 1, 2008 the theme of the 10th Annual Documentation and Training East 2008 Conference is Producing Quality Content. The event includes a special track dedicated to software documentation ...

Filed under: Content Management : Technical Writing

Quark Announces Dynamic Publishing Solution: Fills Much Needed Gaps in End-to-End Publishing Void

Thursday, March 06, 2008

We could have predicted it. In fact, we did. But, we were asked to keep it a secret until after Quark, widely known for its desktop publishing tools, announced a major change of direction for the firm and its products. It’s a most exciting announcement, the first ...

Filed under: Content Management : Dynamic Content : Marketing Communication : Publishing : Technical Writing : Authoring Tools : Xpress Author for Word : Technological Innovation : XML

Excellent and Consistent Content Development through Agile and Scrum

Saturday, March 01, 2008

By Eric Kuhnen, Focal Partners

According to the Conference Board’s CEO Challenge 2007 (published in October 2007), chief executives predict that execution will take precedence over profit or top-line revenue growth. Indeed, excellence in execution and consistent ...

Filed under: Content Management : Technical Writing : Technological Innovation

Component Content Management: What Is It and Why Does It Matter?

Monday, February 04, 2008

By Paul Trotter, CEO Author-it Software Corporation

More and more businesses are expanding into international markets. A critical success factor for this expansion is high quality, cost-effective, and timely translated written content. Responsibility for this ...

Filed under: Content Management : Component Content Management : Content Reuse : Structured Content : Technical Writing : Authoring Tools : Author-it

Too Many Words

Monday, January 14, 2008

By Don DePalma, Common Sense Advisory, special to The Content Wrangler

When describing their products or unique selling proposition, many companies invert the old adage that a picture is worth a thousand words. They subject readers to a numbing deluge of text on ...